[VIDEO] What is empathy? And why do you need this skill?
Empathy is an essential skill to be able to communicate well with others – both in personal and professional relationships. The question is what exactly do we mean by ‘empathy’? And what do you do if you can’t or don’t want to show empathy? I examine this more closely in the video below.
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You can actually train and improve emotional skills such as empathic ability or self-awareness. The more you master these skills, the stronger the relationships you build with your partner, customers, colleagues or managers will be.
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